HubSpot
Auto-create contacts and log conversations to timelines.
Your customer asks “where’s my order?” — Verly checks Shopify and answers. They ask to reschedule — Verly opens Calendar and books. No copy-pasting between tabs. No agents asking the customer to repeat themselves. Just live answers from the systems your team already runs.
Keep every conversation synced with the systems your sales team runs.
Auto-create contacts and log conversations to timelines.
Two-way sync for Leads, Contacts, and Cases.
Push qualified leads straight to your pipeline.
Modern CRM sync for product-led teams.
Your agents already live here. Verly shows up where the work is.
Handoff notifications, mentions, and message replies from threads.
Channel-based handoffs and escalation alerts.
Turn a ticket into an engineering issue in one click.
Create and link issues from any conversation.
Order lookups, returns, and fraud escalation — automated.
Order status, tracking, and returns inside every conversation.
Native order sync and refund workflows.
Enterprise commerce support with product-aware replies.
Subscription status, invoices, and refund actions.
Verly learns from your content without anyone re-keying it.
Live-sync databases, docs, and wiki pages.
Enterprise wiki ingestion with access controls.
Pull in public docs and keep them in sync.
Product docs as a live training source.
Migrate from or co-exist with your current helpdesk.
Import macros and triggers. Run side-by-side for a week.
Import conversations, tags, and user properties.
Two-way ticket sync during migration.
Conversation + mailbox import with a one-click tool.
One agent. Every surface where your customers already are.
Native Business API integration — templates and media.
BYOC voice numbers and SMS channels.
Alternative telephony for global voice coverage.
Respond to DMs from the same shared inbox.